Effective Date: 4/30/2024
Introduction
We are Rental Runner LLC, creators of the Home Care Valet app (hereinafter referred to as the HCV app). We are dedicated to protecting the privacy of our clients, users, and stakeholders. This Privacy Policy pertains to the products and services we offer, especially through our HCV app and our associated websites. It describes how we gather, hold, and utilize data to deliver our services and forms part of our User Agreement. Any data submitted on other platforms, even if we communicate there, isn't covered by this Privacy Policy. For privacy-related questions, email us at support@homecarevalet.com.
Our Role in Your Privacy
Whether you're a client, user, or a visitor to our platform, this Privacy Policy is applicable to you.
We provide the products and services on our platform, hence we determine the data processing mechanisms. Your details are never sold or rented to third parties. We prioritize your privacy, striving for transparency in our data handling.
Your Responsibilities
Ensure you've gone through this Privacy Policy and the User Agreement. If you share third-party data with us, confirm that you have appropriate permissions to allow us to process it under this policy.
When and How we Collect Data
Data collection begins when you engage with our app or website. Sometimes, you might provide this data directly or we might gather it automatically. Examples include:
Sending an inquiry
Registering an account
Subscribing to notifications
Syncing property calendars
Any direct interactions or communications with our team
We're allowed to use your data for specific, legal reasons. Purposes include: ensuring the functionality of our platform, delivering services and products, enhancing user experience, marketing (with consent), fraud prevention, and feedback collection.
Types of Data We May Collect
Contact information (name, address, email)
Payment details (when making transactions)
Information on your rental property
Identifying data (IP address, device details, browsing behavior)
Feedback on our platform and services
Any other relevant data based on our interactions
We're allowed to use your data for specific, legal reasons. Purposes include: ensuring the functionality of our platform, delivering services and products, enhancing user experience, marketing (with consent), fraud prevention, and feedback collection.
How and Why We Use Your Data
We're allowed to use your data for specific, legal reasons. Purposes include:
Ensuring the functionality of our platform
Delivering services and products
Enhancing user experience
Marketing (with consent)
Fraud prevention
Feedback collection
Your data may also be disclosed when:
Required by law
With your approval
For business operations
What Are Your Choices
Personal Data: You have the option not to use our app if you prefer not to share the required personal data. Please be aware that without providing this information, the app will not be operational.
Cookies: Adjust your browser settings to control cookies.
Marketing: You can decline marketing communications anytime.
Your Rights
You can access, modify, or request deletion of your data by contacting us.
How Secure is the Collected Data?
We prioritize data security. Measures include password-protected accounts, secure data storage with trusted providers, and restricted data access.
Data Storage and Duration
Your data might be stored globally but always under stringent security measures. We retain your data only as long as necessary, post which it's deleted.
Third-Party Data Processing
Your data might be shared with other entities within Rental Runner LLC, service providers, legal consultants, fraud prevention entities, and authorities, if required.
Transactions on our platform are secure and encrypted, ensuring payment safety.
Age of Consent
Users should be above the legal age in their jurisdiction. We don't knowingly collect data from minors.
Cookies
Our platform uses cookies to enhance functionality. Learn more about managing them at https://www.allaboutcookies.org.
Updates
This Privacy Policy might be updated periodically. Ensure you check the "Effective Date" at the beginning to see the latest version.